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SafhaSafha

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Have a question, hit a problem with a tool, or need a tool we don't have yet? Write to us in English or Arabic.

We will never ask for your password, by email or any other way.

Pick the right inbox

Support and questions

A problem with a tool, a question about your account or file privacy, or an idea for a new tool.

You can write to us about

  • A problem or error in one of the tools
  • A question about the privacy of your files or your account
  • A request to delete your account and data
  • An idea for a new tool or an improvement
  • Feedback on the wording or Arabic text on the site

[email protected]

We read our messages and try to reply as soon as we can.

  • Press and media

    Interviews, press questions, or checking a fact before you publish.

    [email protected]

    Details

  • Report a vulnerability

    Found a security issue in Safha? Write to this address directly, and please don't publish it before we fix it.

    [email protected]

    Details

  • Companies and institutions

    A specific need for your organisation, or questions about using the tools in a team.

    [email protected]

    Details

If you're reporting a problem

This information helps us understand the problem and reproduce it:
  • The name of the tool you used
  • What you did exactly and what you saw (the error message, if any)
  • Your browser and its version, such as Chrome or Safari
  • Your device and operating system, such as iPhone, Android phone or Windows computer
  • The file type, its approximate size, and the page count if it's a PDF
  • A screenshot, if you can
Don't send us private documents such as IDs, passports or certificates unless you choose to. In most cases a description is enough, or you can send a test file that shows the same problem.